General Terms & Conditions

Last Updated: August 30, 2025
Effective Date: August 30, 2025

1. Definitions and Interpretation

Service: Our AI-powered background removal tool accessible through our website, including all related features, functionality, and content.

User/You: Any individual or entity accessing or using our service, regardless of registration status.

Content: Images, data, text, or other materials uploaded, processed, or generated through our service.

AI Technology: The machine learning algorithms, models, and software systems that power our background removal capabilities.

2. Service Scope and Availability

2.1 Core Service Features

Our service provides automated background removal from digital images using advanced artificial intelligence. The service includes:

• • Real-time AI-powered background detection and removal
• • Support for multiple image formats (JPG, PNG, GIF, WebP)
• • High-quality transparent PNG output
• • Processing without registration; fair-use policy may apply to protect service integrity
• • No registration or account creation requirements
• • Privacy-focused processing with temporary storage of input and output on AWS S3 for up to 30 days to enable download, then auto-deleted

2.2 Service Availability

We aim to provide continuous service availability but cannot guarantee uninterrupted access. Service may be temporarily unavailable due to:

• • Scheduled maintenance and updates
• • Technical difficulties or server issues
• • Network connectivity problems
• • Force majeure events beyond our control
• • Security-related interventions

3. User Obligations and Conduct

3.1 Permitted Use

You may use our service for any lawful purpose, including but not limited to:

• • Commercial and business applications
• • Personal and creative projects
• • Educational and research purposes
• • E-commerce product photography
• • Social media content creation
• • Marketing and advertising materials

3.2 Prohibited Activities

The following activities are strictly prohibited:

• • Processing illegal, harmful, or offensive content
• • Attempting to reverse engineer our AI technology
• • Using automated systems to overwhelm our infrastructure
• • Violating intellectual property rights of third parties
• • Processing images without proper authorization or lawful basis
• • Distributing malware or malicious content
• • Engaging in fraudulent or deceptive practices

3.3 User Representations

You represent and warrant that you own or have obtained the necessary rights and permissions to upload and process the Content, including any personal data it contains, and that your use complies with applicable laws and third-party rights.

3.4 Eligibility

You must be 16 or older to use the service.

4. Intellectual Property and Content Rights

4.1 Your Content Rights

You retain full ownership and rights to all images you upload and process through our service. We do not claim any ownership interest in your original content or the processed results.

By using our service, you grant us a limited, revocable license to receive, host, cache, process, store, and make available your images and results solely to provide the service and to enable download for up to 30 days. This license ends when the files are deleted from our systems.

4.2 Our Technology Rights

Our AI technology, algorithms, software, and related intellectual property remain our exclusive property or are used under appropriate licenses. You may not:

• • Copy, modify, or create derivative works from our technology
• • Reverse engineer or attempt to extract our algorithms
• • Use our technology to create competing services
• • Circumvent security measures or access controls

5. Quality and Performance Standards

5.1 Service Quality

We strive to provide high-quality background removal results using advanced AI technology. However, quality may vary based on:

• • Source image quality and resolution
• • Complexity of the subject and background
• • Lighting conditions and contrast levels
• • Image format and compression artifacts

5.2 Performance Expectations

While we aim for fast processing times, performance may be affected by server load, image complexity, and technical factors. We make no guarantees regarding specific processing speeds or availability during peak usage periods.

6. Limitation of Liability and Disclaimers

6.1 Service Disclaimers

Our service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We specifically disclaim:

• • Warranties of merchantability or fitness for a particular purpose
• • Guarantees of uninterrupted or error-free operation
• • Assurances of specific quality or accuracy levels
• • Warranties regarding security or data protection

6.2 Liability Limitations

To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our service. Nothing in these terms limits liability for fraud, willful misconduct, gross negligence, or for death or personal injury where such limitation is not permitted by law.

7. Privacy and Data Protection

We are committed to protecting your privacy and handling your data responsibly. Our privacy practices are detailed in our Privacy Policy, which forms an integral part of these terms.

Key privacy principles include temporary storage on AWS S3 for up to 30 days to enable download with automatic deletion thereafter, minimal data collection, and transparent processing practices designed to protect your personal information and content.

8. Modifications and Updates

8.1 Terms Updates

We may modify these terms periodically to reflect changes in our service, legal requirements, or business practices. Material changes will be communicated through our website with reasonable advance notice.

8.2 Service Changes

We reserve the right to modify, enhance, throttle, suspend, or discontinue features of our service to maintain performance and security. We will make reasonable efforts to provide notice of significant changes that may affect your use of the service.

9. Termination and Suspension

We may suspend or terminate access to our service for users who violate these terms, engage in prohibited activities, or pose security risks. Termination may be immediate in cases of serious violations.

You may discontinue use of our service at any time without notice. Upon termination, these terms remain in effect for any prior use of the service.

10. Governing Law and Dispute Resolution

These terms are governed by the laws of Belgium. The courts of Antwerp, Belgium have exclusive jurisdiction to resolve any disputes arising from these terms or your use of the service, without prejudice to mandatory consumer protections applicable in your place of residence.

We encourage users to contact us directly to resolve any concerns before pursuing formal dispute resolution procedures.

11. Intellectual Property Complaints

To report alleged infringement, contact copyright@free-background-remover.com with the URL, a description of the work, and proof of rights. We may remove content and suspend repeat infringers.

12. Contact and Support

For questions about these terms, technical support, or to report violations, please contact us through our Contact page or email legal@free-background-remover.com. We are committed to addressing user concerns promptly and maintaining a positive experience for all users.